ATTENDANCE POLICY

Participants must be present for the live sessions to receive contact hour credit. Attendance is verified through Zoom participant monitoring and active engagement during the live sessions. Because the program is designed as a live skill-building training, contact hours are awarded only for synchronous instructional time. The Center for Emotional Education will not allow any credit hours for partial attendance unless otherwise arranged.

ACCOMMODATIONS / ACCESSIBILITY POLICY

The Center for Emotional Education is committed to providing accessible learning conditions for all participants. Reasonable accommodations will be made for individuals with disabilities or access needs, including modifications to participation format, pacing, or communication channel as appropriate. Accommodation requests may be submitted in writing prior to or during the training, and all requests will be handled respectfully and confidentially.

GRIEVANCE POLICY

Participants who have concerns about program delivery, instructor conduct, or learning environment conditions may submit a grievance in writing to love@centerforemotionaleducation.com with FEEDBACK in the subject line. The Center for Emotional Education will review all grievances and respond in a timely manner with proposed resolution steps. If the matter cannot be resolved informally, a more formal review will be conducted to determine appropriate corrective action. No participant will be penalized for raising a concern in good faith.

FEES, REFUNDS, and CANCELLATION

The Center for Emotional Education will refund registration fees, minus credit card processing fees, if registration is cancelled before course commencement. No partial refunds will be offered.

DISCLOSURE OR USE OF CLIENT INFORMATION

Client information will not be disclosed by a presenter or participant unless proper informed consent has been obtained for use in the continuing education program.

EVALUATION POLICY

At the conclusion of the program, participants will complete a program evaluation measuring instructional quality, relevance to professional practice, clarity of learning outcomes, and perceived skill competency. Feedback is reviewed to ensure program quality and continuous improvement in alignment with NBCC continuing education standards.

COMMUNITY SAFETY POLICIES

Our intention is to create and maintain a learning atmosphere geared toward supporting all students to get the absolute most out of training with us. To that end, and because of the nature of the material we cover and the work we do together, and because of the general scope of the Center’s practice and mission – we ask everyone enrolled with and/or participating in any Center for Emotional Education activity, event, course, or forum to agree to the following guidelines for ensuring that each interaction and the learning community in sum are and remain emotionally safe for all: 

  1. Respect the Use of Materials.
    All materials provided in the Center for Emotional Education Community and Programs are under copyright by the Center for Emotional Education. Please ask for permission before sharing any course videos, handouts, or other materials in any way. If you share about concepts that you learn in this community in a public setting or with your clients, please credit the Center for Emotional Education and/or your mentors. Please see sharing guidelines below.

  2. Respect Certification.
    In order to be able to teach Center for Emotional Education material, concepts, and tools, all students must successfully complete our full Advanced Certification Program. Many of our Self-Study and Group courses count toward Certification, but there are other steps to  complete Certification.

    This work is nuanced and complicated. We believe that in order for it to be preserved, and thus most helpful to the greatest number of people, it is important to have the stronger and deeper understanding that develops over the longer course of the Advanced Certification Program.

  3. Be Kind.
    Recognizing that sometimes during interactions in this community you may feel emotionally activated and have a hard time managing yourself, let’s remember we're all in this together to create a welcoming environment. We expect that everyone will do their best to treat each other with respect and tenderness. This is not a space for divisive debates, or for teasing others about their feelings or shares. This includes your interactions with all staff and instructors of the Center as well.

  4. No Hate Speech or Bullying.
    Bullying of any kind is absolutely not permitted. We have a zero tolerance policy regarding any degrading comments about things like race, religion, culture, sexual orientation, gender, or other elements of identity. If we perceive that anyone is bullying another community member/student, we will do our best to gently call that person in, but we will certainly stop the bullying interaction immediately. If such an interaction happens again, we may ask the person to leave the community/class entirely as we deem necessary to protect the emotional safety for other members/students.
     

  5. Be Mindful of Marginalized Groups.
    We specifically intend to make certain that the Center for Emotional Education feels safe to all marginalized identities. So we ask that all students do their best to manage themselves in culturally responsive ways and not use any language that would be offensive to marginalized communities or individuals. If we perceive anything along these lines happening in any interaction in this community, we will interrupt that interaction and remind the person involved of this guideline.

  6. Respect Everyone's Privacy.
    Being part of this community requires mutual trust. Authentic, expressive discussions make groups great, but may also be sensitive and private. We ask you to keep in mind that what's shared in the group should stay in the group. We also ask that you specifically not discuss the details of anyone else’s experiences/stories, or the coaching we do with individuals in the community, outside the class session or cohort.

  7. No Offering Advice or Strategies.
    Generally speaking, we ask that you let CEE Coaches and Instructors do the coaching, emotional co-processing, and advising in this community, and that all community members refrain from advising fellow students, even in the classroom chat, unless specifically requested or authorized to do otherwise. (Listening, empathizing, and witnessing are, of course, more than welcome!)

  8. No Promotions or Spam.
    The Center for Emotional Education Community and Programs are not a space for students to be selling anything to one another. Self-promotion, spam, and sharing irrelevant links are prohibited. Again, a community member may be asked to leave the community/class if they are attempting to use it to sell their products or services to fellow students.

  9. Provide Feedback through Appropriate Channels.
    Every member/student of the Center for Emotional Education Community and Programs has the right and opportunity to provide pertinent feedback if they deem necessary and useful. We ask that (outside of specific courses which have their own guidelines) all feedback be directed to our client care support via: love@centerforemotionaleducation.com. And please use the subject heading “FEEDBACK” or “FEEDBACK – Time Sensitive” as appropriate.

    Any issues brought up in any feedback format will be addressed as efficiently as possible with the involved community member(s).

  10. Be Aware of Our Removal Policy.
    Violation of these terms may result in your removal from the learning community. We take the emotional safety of our work, courses, and community extremely seriously. Our removal policy is in place to protect this space for you and everyone here.

  11. All comments, ideas, and strategies offered by the Center for Emotional Education and its officers are solely for the purpose of aiding students in achieving their own defined goals. Center for Emotional Education programs, classes, and events are not offered as a substitute for other professional mental health care or medical care, and are not intended to diagnose, treat, or cure any mental health or medical conditions. Students are fully responsible for their well-being, including their choices and decisions.

SHARING POLICIES

  • Please make sure to reference, source, link to, and/or tag the Center when sharing about concepts that you have learned from the Center.

    When not possible or appropriate to tag us on social media, please at least link to our website: www.CenterForEmotionalEducation.com

  • Please request a copy of our logo you can download and use for crediting the Center by emailing love@centerforemotionaleducation.com

  • Please do not directly replicate NeuroEmotional Coach Training or any of our courses.

  • These concepts are created by and copyrighted by the Center. When sharing these concepts please credit the Center: 

    • The Law of Functional Priority 

    • Speaking Brain 

    • Hyper-Arousal Appease and Hypo-Arousal Appease

    • Emotional Capacity, Network Capacity, Emotional Spectrum, Historical Emotional Reservoir, Historical Emotional Pressure

    • Notice Name Touch

    • Embodied Expression of Emotion, Somatic Energy of Emotion, Metaphoric Manifestation of Emotion

    • The Death Spiral

    • Intentional Emoting Strategies

    • Emotional Cocktail

    • General Dynamic

    • Emotional Translation

    • Needs Translation

    • Core Emotions

    • Core Needs

    • The Four F’s we use to characterize Survival Brain thinking, and the Feral/Mama Cat metaphor

    • The Questions we use to characterize Emotional Brain thinking, and the Lost Puppy/Guide Dog metaphor

    • The expressions of Great-ness we use to characterize Executive Brain thinking, and the Eagle/Eagle metaphor

    • Emotional Sovereignty (with caps, referring to the ethos and tools of our modality)


  • Please feel free to use and share the following documents as long as you tag and/or reference the Center (including using the Center’s logo and copyright where applicable or already present): 

▢ CEE Feelings list 

▢ CEE Needs list 

▢ Brain States Quick Guide (Cat, Dog, Eagle) 

▢ Brain State Quick Guide in visual form 

▢ Any and all slides from Emotional Safety Agent / Client Attraction Workshop Training


Please DO NOT share: 

▢ Any templates from the Center 

▢ Any slides from any course offered by the Center (ESS, NECT, Support Fundamentals, etc.) 

▢ Any handouts/glossaries/files from any course offered by the Center (ESS, NECT, Support Fundamentals, etc.)

  • If there is something you’d like to share or use in your teaching that is not addressed above, or you would like us to make an exception, please reach out to discuss options.

  • If you would like to teach others this modality or license the content that we created, then taking the extra step of continuing into and completing our Advanced Certification Program is required.